HomeMy WebLinkAboutNorthwest Research 2019 Community SurveyCITY OF CENTRAL POINT
PROFESSIONAL SERVICES CONTRACT
City of Central Point 2010 Cammunity Survey
This contract is made between the City of Central Pornt (City) and Northwest Research Group (Consultant)
Consultant lnformation.
Full Legal
Address.
Telephone: 206 489.2361 FAX: N/A
City and Consultant agree;
"l Services to be provlded. Consultant will provide to the City the services set forth in Exhibit B, incorporated
herein by reference.
2. Effectlve Date or Duration. This contract is effective on the date at which every party has signed this
contract. This contract shall expire, unless otherwise terminated or extended, on March 31, 2019
3 Compensation. City agrees to pay Consultant a sum not to exceed $25,800 for the services to be provided
Written approval in the form of an amendment of this contract will be obtained in the event changes in the
scope of work, amount of contract or time are necessary Payment will be made:
(lnitÌal here) Upon completion; or,
1-(t,nnial here) City shall pay Consultant for services and reimburse Consultant for expenses
'incut/ed by Consultant in performance of services in accordance with a payment schedule to be
submitted by Consultant and accepted by City No reimbursement will be made for expênses that are
not specifically itemized in this payment schedule without prior approval by City. Consultant shall
submit rnonthly invoices to City for Consultant's services within ten days after the end of the month
covered by the invoice Total payments under this contract or any amendments shall not exceed the
sum specrfied in this section 3,
4. Authorized GonsuÌtant Representative. The authori¿ed representative for Consultant is Rebecca Elrnore-
Yalch, Principal/Managing Director,
5. Standard Contract Provisions. Consultant shall comply with the City's Standard Contract Provisions for
Professional Services as modified for this contract, as provided in Exhibit A attached hereto and incorporated
herein by reference
6. Conflicting Provisions. ln the event of any conflict or inconsistency between the body of this Agreement
and any Êxhibit hereto, the terms and provisions of this Agreement, or any amendment thereto, shall prevail
and be given priority, Further in the event of any conflict or inconsistency between Exhibit A and Exhibit B the
terms and provisions of Exhibit A shall be given priority Subject to the foregoing, the documents and
instruments forming part of this Agreement âre to be taken as mutually explanatory of one another, ln the
case of ambiguities or discrepancies within or between such parts the same shall be interpreted, if possible, in
a manner which gives effect to each part and which avoids or minimizes conflicts among such parts No oral
representations or other agreements have been made by the Parties except as specifìcally stated in the
Contract Documents.
I
CITY OF CENTRAL POINT
By:C/ttts
Title: citv Manaqer
CONSULTANT
By (c.
Date: 2 /a
Tifle
Date:
tr{ -
SSN/Tax ld. No
CP Business License No,.
Form 1099: On fìle: X
lc s¿il{n
Attached
1
EXHIBIT A
CITY OF CENTRAL POINT
CONTRACT PROVISIONS FOR PROFESSIONAL SERV]CES
Qualified Personnel Consultant has represented, and by entering into this contrect now represents, that allpersonnef assigned to the services required under this contract are fully qualified to perform the service towhich they will be assigned in a skilled and worker-like manner and, if iequired to be registered, licensed orbonded by the state of oregon, are so registered, licensed and bonded.
1 1 Standard of Care--Professional Services.
Subject to the express provisions of the agreed scope of work as to the degree of care, amount oftime and expenses to be incurred, and subject to any other limitations contãined in this Agreement,Consultant shall perform its Services in accordance with generally accepted standards ant practices
customarily utilized by competenl public opinian øsearch firms in effect et the time Consultant,sServices are rendered. Consultant does not expressly or impliedly warrant or guarantee its Services.
1 ? Reliance upon lnformation provided by Others
i:ii::ii:äiå'.-iå::äti:ilå,iiïi:iiili:ËJîlîtìi,'l:'nïiï'j*o'
racy of such information unless otherwise expressly engaged to do so inwriting by Client
Contract Renewal- The City shall have the option to renew this contract annually åfter the initial term hasexpired Each renewal shall be with such modifications as may be agreed to by tÉe parties in a writtenamendment of the contract, provided that the amendments made for any renewal term may not ¡ncrease thetotal compensation to be paid to Consultant by more than 10 percent or increase the rate óf compensationfor any contract Service by more than 5 percenl.
Authorized Representative for Gity. The City's authorized representative is Chris Clayton, or a dulyauthorized representative.
Notices, Any notice permitted or required by this contract shall be deemed given when personally deliveredor upon deposit in the United States ma¡|, postage fully prepaid, certified, anã wtth return receipt réquestedto the persons and addresses shown below. ln addition, if directions for telephonic transmission 1"ËnX'¡ areset forth below, notices may be delivered by FAX. Notices sent by certified mail will be deemed deliveredthree business days after placement in the meil and notices sent by FAX will be deemed delivered whensuccessful trãnsmiss¡on is electronically confìrmed Except as expiessly provided rn the contract, requirednotices must þe signed by the person designated to receive notices, or ihat person's designee or attorney
Consultant: Author¡zed Representative named on pages 1 and 2 at address for Consultant listed onpages 1 and 2.
City Authorized Representative (see section 3 of this page), 140 South Thírd Street, central point.
Oregon 97502
Each party shall notify the other of any change in the name, address or FAX instructions to be used fordelivery of notices.
Termination. Notwithstanding any other provision to the contrary th¡s contract may be terminated asfollows:
5.1. The parties by ntutual written agreement, may terminate this conlract at any time
5 2 Eiiher party may terminate this contract in the event of e breach of the contract by the other party,
5.3. The City may terminate this contract ãt any time or for any reason, upon not less than ten days, notÍcein advance of the termination date.
3.
4.
2.
5.
5 4 City may termtnate this contrect immediâtêly upon Consultant's failure to have in force any insurance
reguirêd by thrs contract.
Except as provided in section 6, in the event of a terrnination, City shall pay Consultant for work performed tothe date of termination.
6. Remedies
6 1. ln the event of a termination of thrs contract by City because of a breach by Consultant, City maycomplete the Services either by itself or by contract with other persons, or any combination theréof.Consultant shall be liable to City for any costs or losses incurred by City arisiÁg out of or related to thebreach, including costs incuned in selecting other consultants, time-deiay lossès attorney fees andthe lÍke, less the remaining unpaid balance of the consideration provided Ín this contract City maywithhold payment of sums due Consultant for work performed to the date of termination untilb¡ty åeosts and losses have been determined, at which time City may offset any such amount dueConsultant against the costs and losses incurred by City
6 2 The foregoing remedies provided to Clty for breach of this contract by Consultant shall not þeexclusive. City shall be entilled to exercise any one or more other legal or equitable remedies
available because of Consultant's breach.
6 3 ln the event of breach of this contract by City, Consultant's remedy shall be limited to termination ofthis contract and payment for work performed to the date of termina¡on.
6 4 The Consultant shall be allowed to remedy a breach of this agreement by curing such breach ormaking reasonable progress toward its cure within 15 days after City has given written notice sfalleged breach to Consultant.
6.5 The City shall be allowed to remedy a breach of this agreement by curing such breach or makingreasonable progress toward its cure within 15 days after Oonsultant has given written notice of thealleged breach to the City or upon fìve days' notice if work under this Aqráement has beensuspended by either City or Consultant for more than 30 days in the aggregate
7, Records/lnspection. Consultant shall maintain records of its charges to City under this contrect for a periodof not less than 3-(three) full fiscal years following Consultant's comþletion ofth¡s contract" Upon reasonableadvance notice, City or its authorized representatives may from time to time inspect, audit anå make eopiesof any of Cönsultant's records that relate to thls contract lf any aud¡t by City discloses that payments to theConsultant were in excess of the arnount to wh¡ch Consultant was entitied under this contract, bonsultantshall promptly pay tó City the amount of such excess, lf the excess is greater than one percent ôf thecôntrâet amount, Consultant shall aleo reimburse City its reasônåble cısts incurred in performrng the audit
8- owner:hip of Work Product, All work producl of Consultant thât results from this Agreement (the workproduct) is the exclusive property of City once the Consultant has been paid for serviıes rendeied. City andConsultant intend that such work product þe deemed "work made for hire' of which City sha¡ be deemeã tneauthor lf for any reason the work product is not deemed ''work made for hire," Consulfant irrevocablyassigns to City all its right, title, ånd interest in and to any and atlof the work product, whether arising fromcopyright, patent, trademârk, trade secret, or any other state or federal intellectual property law or dıctrine.Consultant shall execute such further documents and instruments as City may reasonäblyrequest in order tofully vest such rights in City Consultant forever waives any and ail righté relaiing to the work product,
including without limitation, any and all rights arising under 1 7 USC t óOR or any-other rights of identiñcationof authorship or rights of approval, restriction or limitation ôn use or subsequeni modificãt¡ons. The Cityagrees to hold harmless and indemnify the Consultant from any and all liability whatsoever, associated withany reuse of work products generated by this work project, beyond the originál purpose intended by thiscontract.
9' lndemnification. , consultant shall defend, indemnifyand sâve Ctty, its officers, employees and agents harmless from any and all losses, claims, actions, costs,expenses, judgments, subrogations, or other damages resulting from Ínjury to any person (including injuryresulting in death,) or damage (including loss or destruction) to property, o'rwhatioever nature a¡slng -ou[of
or incident to the performance of this agreement by Consultant iincluOing but not limited to, Consuttant,s
employees, agents, and others designated by Consultant to perform work or services ettendent to th¡s
agreement), Consultant shall not be held responsible for damages caused by the negligence of City, lf the
claim or liabiliiy results from error or omissions in the products, results, anelyses, opinions,
recommendations, directions, designs, or other manifestation of Consultant's professional services, including
any other professional act, error or omission that is subject to professional standards of care, the obligation
of Consultant hereunder shall only exist to the extent of Consultant's negligence or willful misconduct.
10. Workers' Compensation lf Consultant will perlorm the work with the help of others, Consultant shall
comply with the Oregon Workers' Compensation law by qualitying as a carrier-insured employer or as a self-
insured employer and shall strictly comply with all other applicable provisions of such law. Consultant shall
prov¡de the City with such further assurances as City may require from time to time that Consultant is in
compliance with these Workers' Compensation coverage requirements and the Workers' Compensation law
11. lnsurance Consultant shall have and maintain the insurance policies specified below Each policy of
insurance shall be writlen as a primary policy, not contributing with or in excess of any coverage which City
ñay carry. A copy of each policy or a certifìcate satrsfactory to City shall be delivered to City prior to
commencement of the Services. The adequacy of all insurance policies for compliance with this Section 11
shall be subject to approval by City's Risk Manager. Fallure to maintain any insurance coverage required by
the contract shall be cause for immediate terminetion of the contract by City.
Unless otherwise specified, each policy shall be written on an "occurrence" form with an admitted insurance
carrier licensed to do business in the state of Oregon; and shall contâin an endorsement entitling City to not
less than 30 days prior written notice of any material change, non-renewal or cancellation. ln the event the
statutory limit of liability of a public body for claims arising out of a single accident or occurrence is increased
above the combined single limit coverage requirements specified below, City shall have the right to require
that Consultant increase the coverage limits of all liability policies by the amount of the increase in the
statutory limit
1 1.1. Commercial General Liabilitv, Consultant shall maintain a broad form commercial general liability
insurance policy with coverage of not less than $1 000,000 combined single limit per occurrence, and
as an annual aggregate, for bodily injury, personal injury or property damage The policy shall have a
contractual liability endorsement to cover Consultant's indemnification obligations under the contract.
The policy shall also contain an endorsement naming City as an additional insured, in a form
satisfactory to City, and expressly providing that the ¡nterest of City shall not be atfected by
consultant's breâch of policy provisions,
11.2, Workers' Comoensation lnsurance. Unless Consultant is exempt, Consultant shall comply with the
Oregon Workers' Compensation law by quâlify¡ng âs a cãrr¡er"¡nsured employer or es a self-insured
employer ând shall strictly comply with ell other applicable provisions of such law. Consultant shall
provide City with such assurances as City may require from time to time that Consultant is in
compliance with these Workers' Compensation coverage requirements and the Workers'
Cômpensâtion law
1 I .3 Comorehensive Automobile Liabilitv. ff tonsultânt rlrlill use a motor vehicle on a regular basis in the
performance of the Sen¡ices, Cônsultent shâll ma¡ntain autornobile liability insurance coverage of not
less than $1,000 000 combined single limit per occurence for bodily injury, personal injury or property
damage for each motor vehícle owned, leased or operated under the eontrol of Consultãnt for. or in
the perfonnance of, the sêrv¡ces.
11 .4 Pfafqsslonal L¡ab¡l¡tv. lf Consultant is required to be licensed by the State of Oregon to perform the
Services, Consultant shall maintain a professional liability insurance policy with coverage limits of not
less than $1 00Ô 000 per claim, and a deductible or self ¡nsurèd retention of not more than 9250,000
per elaim to protect Consultant from claims by City or others for injury, loss or damage arising from or
resulting from the wrongful or negligent performance or non-performånce of, the Services. The policy
shall conta¡n an endorsement entitling City to not less than 60 days prior wrilten notice of any material
change, non-renewal or cancellation of such policy This policy may be written on a .claims made"
form, provided that continuous coverege is maintained to cover claims made within two years after
completion of the Services
12. AÉ6agnmônUsubcontr¡ctlng, Consultant shall not assign this contract, in whole or rn part, or any r¡ght or
obligation, without Crty's prior written approval Consultant shall rêquire any approved subcontractor to
agree, as to the portion subcontracted, to comply with all obligations of Consultant specified in this contract.
Notwithstanding City s approval of a subcontraÇtor, Consultant shall remain obligated for full performance of
this contract and City shall incur no obligation to any subcontractor Consultant shall indemnify, defend and
hold City harmless from claims of subcontractors related to the performance of the Consultant's duties under
this agreement.
13. lndependent Contractor, Whether Consultant is a corporation, partnershrp, other legal entity or an
individual, Consultant is an independent contractor. lf Consultant is an individual, Consultant's duties will be
performed with the understanding that Consultant is a self-employed person, has special expertise as to the
services which Consultant is to perform and is customarily engaged in the independent performance of the
same or similar services for others The manner in which the services are performed shall be controlled by
Consultant; however, the nature of the services and the results to be achieved shall be specified by City
Consultant is not to be deemed an employee or agent of City and has no authority to make any binding
commitments or obligations on behalf of City except to the extent expressly provided in this contract"
14. Cornpliance with LawsiBuslness Llcense Consultant shall comply with all applicable Federal, State and
local laws, rules, ordinances and regulations at all times and in the performance of the Services, tncluding,
but not limited to those laws pertaining in nonresident contractors ìn ORS 279Ai20 and all applicable
provisions of ORS 279P.220,2798.225,2798.230.2798,235, and 2798.240 Consultant shall obtain a City
of Central Point business license as required by the city municipal code prior to beginning work under this
contract. Consultant shall provide a business license number in the space provided on pages one and two
of this contract.
15. Governing Law. This agreement shall be governed and construed in accordance with the laws of the State
of Oregon. Any claim, action, or suit between CÍty and Consultant that arises out of or relates to
performance of this agreement shall be brought and conducted solely and exclusively within the Circuit Court
for Jackson County, for the State of Oregon Provided, however, that if any such claim, action, or suit may
be brought only in a federalforum, it shall be brought and conducted solely and exclusively within the United
States District Court for the District of Oregon,
16" Attorney Fees. ln the event of any action to enforce or interpret this contract, the prevailing party shall be
entitled to recover from the losing party reasonable attorney fees incurred in the proceeding, as set by the
court, al trial, on appeal or upon review
17. lntegration, This contract embodies the entire agreement of the parties, There ars no promises, terms,
conditions or obligations other than those contained in this contract This contract shall supersede ail prior
cornmunications, representations or agreements, either orel or written, between the parties This contrect
shall not be amended except in writing, signed by both parties.
EXHTBIT B
2019 Central Point Community Survey
Scope of Work
1.0 Overview
The City of Central Point ("City") regularly surveys the communítV to assess resident satisfaction
with City services and to determine resident priorities for current policy and program
considerations, Survey results are used for budgeting and planning purposes and are essential
to building and maintaining a strong relationship between localgovernment and its citizens.
the City is a vibrant community and is hometo nearly 19,000 residents (Ponland State
University Population Research Center). The City grew rapidly between 2000 and 201.0, and has
experienced a more steady growth rate since that time largely due to lingering impacts of the
Great Recession. The City has maintained its "small town" commitment and feel, community
pride, safety and friendliness, The City is noted for its responsive government service.
The 20L9 Central Point Community Survey will provide an updated evaluation of resident
satisfaction with City services and the overall qualitV of life experienced by residents living in the
City. Thiseditionofthesunreywill provtdeanewemphâsisonresidentsatisfactionrelativeto
expectations" A deeper understanding of the City's performãnce in key service areas will help
facilitate the City's ability to more effectively deliver city services and provide a better
experience central to the City's mission.
2.0 Research Oblectives
Northwest Research GrÕup ("Consultant") has been selected to conduct the 2019 Central Point
Community Survey. The purpose of the research is to provide updated meåsureå of resident
sat¡sfaction with services and the overall quality of life experienced by community residents, and
to determine hqw these measures have changed over time (2010, 201-2, 2015). A key focus of
the 2019 research is to utilize the Consultant's expertise to consider resident expectations
relative to satisfaction ratings using the 5 Star City Rating lndex, The survev results are
intended to ident¡fy residents' priorities for policy and program specific questlons, and will be
used as part of the City's budgeting and planning process.
Study objectives include the following:
o Provide a representative and statistically valid survey of resìdent opinions about the
community and services delivered by localgovernment.
. Gauge resident satisfaction with services delivered by the City,
Resr¡lts will be used by the Ctty to:
. Plan and make resource allocation decisions
. lmprove progråms
3.0
r Make pol¡cy
' Survey measures thât departments track for their own quality assurance and planning
pufposes.
Task 1 - Kick-Off Meetinq.
The Consultant and City will have a virtual Project Kick-off Meeting to review the draft
Project Work Plan and Schedule.
Task 2 - Work Plan Aooroval,
The City will review and finalize a written Work Plan prepared following the kick-off
meet¡ng. The Work Plan shall be consistent with the Scope of Work and provide additional
clarification as needed to advance the project per the schedule in section 6.0.
Survey Methodology
3.1 Overview
The 201.9 Central Point Community Survey will be completed using an Address-Based Sampling
with contact information appended where possible, includlng email address, cell phone and land
line numbers. Due to the small population size of Central Point all addresses located within the
City Limits will be sampled as follows:
Direct Mailing - All occupied Central Point households will be mailed a wriften norice
asking them to complete the survey online.
Email Notice - All residents with a valid email address will be sent an email asking them
to complete the survey online. Those who do not respond will receive follow-up phone
calls and be invited to complete the suruey over the phone.
Follow-up Phone Calls - Residents with phone numbers who have not completed the
survey online will receive follow-up phone calls and be asked to complete the survey
over the phone,
a
a
a
3,¿ Sam¡rle CharacterisrÍc-s
The target sample size is ¿100 completed surveys from qualified
respondents, which will provlde stetist¡cally significant results with a
maximum 4,9% margin of error. As shown in Table 1., the margin of
error will decrease as the number of completed surveys increases, To
incentivize participation in the survey, the city is pursuíng a discount on
ut¡lity bílls or a Parks and Recreation event or program for all
households that complete the online survey.
Qualified respondents are rasidents of the City that are head of the
household and 18 years or older. Various demographic characteristics
l.rblo i 9amplelize
q.&9;,
LEK
I r)ll
¿4J0
ñ$ro
trf¡
Éiñ
lrx
AflO
I ¿1./,)
r"5{J0
4.1%
4.0eó
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15S
? lrt,
2.116
wlll be monitored to ensure a representative sample ôf Centrål Point's population, These will
include gender, age, housingtype, race, and incorne level. To target needed segments of the
sr*npb
population, geographic information from the ABS Sample can be provided to the C¡ty allowing
planners to append demographic indicators,
3.3 Sam¡rìr: F'rattr¡
The sample frame refers to the sor"lrce from which a sample is drawrt, The Central Point sample
will be generated using Genesys, a software platform that will pull addresses within the Central
Point City Limits, or as defined by US Census Block, and attempt to append email, landline and
cell phone numbers to the sample element. This method is being used in lieu of the Central
Point water billìng database to assure that all housingtypes in the C¡ty are represented and not
just those with a water meter- The total number of occupied dwellings is about 6,647 per the
Ame rican Commu nity Survey 2012-2416.
Task 3 - Studv a lnformation.
City to Provide US Census Blocks within the City Limits or other acceptable City Limits data
3.5 Outreach
An outreach plan will be developed by the consultant in conjunctìon wrth and agreed to by the
City. ElementsoftheoutreachplanincludeonlineandprintmaterialstobepostedontheC¡ty's
website and maíled to Central Point households, The City will provide branding guidelines and
approval all outreach materials pr¡orto publishing and distribution. Reference to the Central
Point Survey web page will be provided in all outreach materials, as will key contact information
for the Consultant and City.
Task4-OutreachPlan.
Consultant to develop a Draft Outreach Plan for review and concurrence wìth the City
Task 5 - Outreach Erandine.
City to provide consultant with Ciry of Central Point branding guidelines for use in outreach
mater¡al development.
Task 6 - Prlnt Outreach Develooment
Consultant tÕ prepare draft outreach materials for online publication on the City's website
(see Task 7) and mailing (See Task)
Task 7 - Cltv Website Development.
City to develop a web page on the City's website (www.centralpointoregon,gov-) to include
information about the 2019 Community Survey, including but not limited to a link to the
online survey and a Frequently Asked Questions page.
3.5 Questionnaire Dr:r¡elopment
The questionnaire will be developed by the Consultant in conjunction with the City, Key topics
will include Consultant's CityMarks'" 5 Power Questions, City Department Policy/Program
Questions (TBD), and Demographics. Many questions can be programmed based on prior years,
but new topical questions are added each biennium (i.e. City Department Policy/Program
Questiôns). questiÕns will cr:nsist of multlple e holce-based and two (2) open"ended question"
The average length of time needed to complete the questionnaire will be no lnore than 15
minutes. The questionnaire will be available in English with two (2) versions available: Online
and Phone
Task I - Questionnaire Review
Consultant to review the previous questionnaire and prepare a draft questionnaire for the
City's review. City to provide a revised questionnaire, including Depertment-specific
Program/Policy questions to Consultant for pretest.
3.6 llata Ccllectio u
Data collection will occur in two (2) phases: 1) pretest and 2) Main phase
Pretest
A pretest will be conducted to confirm the survey length incidence and programrning. This will
include Twenty (20) pretest intervrews.
Task 9 - Pretest Questionnaire.
Consultantto prograrn Pretest Questionnaire to evaluate survey responses and confirm the
question na ire length, incidence a nd progra mm i ng,
Task 10 - PretÊst
Consultantto conduct Pretest, includÍng a total of L2 cell phone and 8 landline respônseç.
Quality control measures wlll be implemented including Consultant nronitoring the
interviewer briefing, participating in a live mon¡toring session for pretest, and reviewing the
Pretest Data F¡lê. Up to five (5) recorded interviews will be reviewed by the Consultanr and
will be available îo the C¡ty.
Task 11 - Final Questionnaire.
Pending resultsfrom the Pretest, the Questionnaire will be finalized to accommodate a
maximum ¿verage length of no möre thân 15 minutes,
Once the questionnaire h¿s been finalized, the Consultant wÍll complete phone and web
programming as necessary to implement the Main phase of data collectíon,
Msin Phase
America's Survey Company will administer the data collection in conjunction with the
Consultant. Allhouseholds wlllbe mailed a survey notice inviting participation in rhe 2019
Central Point Community Survey. Respondents will have the choice c,f completing the survey
online or contacting the call-center, Online data colle¿tion will requlre residents to use a unique
Login lD to complete the survey, The survey link will be generated by America's Survey Company
and will be provided on the City's website,
Ten (10)days after invltatiôns are malled, the phone based data collection will begin. Dialing
protocolsincludedialingtimesMonday -FridayfromS:0op"m.to9:00p.m.p5TarrdSaturday-
Strnday from 12:0Û p.m. 10 6:00 p.m. Each landline and each cell phone number will receive five
(5) attempts, which will occur on different days and at different times, For outbound calls, the
Caller lD will display local information to increase response rates, including the (541) area code
and NWRG as the display neme.
Task 13 - Samolinc
Consultant to confirm sampling areas with the City, then order and load the sample.
Task 14 - Outreach/Communications. Citv.
c¡ty to conduct outreach commun¡cetions, including the following;
r Conduct mailings, including letter invitations and reminders; and,¡ Publish survey outreach meterials to the City's website, including but not limited to a
link to the onlìne survey portal"
Task 15 - Outreach Communications. Consultant.
Consultant to conduct outreach,/commu n¡cet¡ons, including the follow¡ng:
¡ Open the web link to the Data Collection portal; and,¡ Send Email invitations and reminders (two rounds).
Task 16_- Data Collection.
Consultant to coordinate and implement datâ collection.
3.7 Data Processing
As data collection occurs, daily updates will be available through an online ponal. The dátã will
be weighted based on age and gender. Data a nalytics will include Factor Analysis and Key
Drivers Analysis.
Task 17 -Processine
Consuhant to develop a tab plan, process and weight datâ as necessary to prepare the
Topline/f reque ncy Repo rts.
Task 18 - Reoortinp
Consultant to prepare a draft Repon for City fe¿dback. Consultant to finalize the report and
provlde an in-person presentation to the City's Executlve Management Teâm and City
Council' The presentation dale to be determined as part of the Work Flan prepared ln Tasks
1 and 2.
4.0 SharePolnt Speclflcatlons
All project materials are kept on a secure SharePoint website by the Consultant. Access will be granted
as needed upon request per the following:
Permissiom
Owners
(NWRG)
Dala Collcr-lrun
Verrdors
Data,/
Foldcr Clrr:nt[rr
Projcct ilateriats
Output
RAr¡V OdÀ
F¡d¡ Con¡ol
Futl Cantrot
Full Contrel
'Ëull Ccntrot
Råad
Full Cantrol
Fu{ Control
Futl Control
Fr¡[ Coil¡pl
Full Contrc{
EE
Ed¡t
f'lo Access
i.drt
No Access
No Access
RÊãd
Read
Edit
Road
Rtrd
Read
Read
Read
ContrÈn¡ts, Read
No Access
f.lo Accasg
No Access
l,l,o Accceg
No Accøas
Ary nspondcnt frehg rlrtfedab
Curtent and prev¡ous verstons of
the questionnaire
Surrry Sample
Current and prsvtous verslons cf
the work'pla¡
RÂW ddâ uploaded frorn daÉa
eolhctioil
lJat¿ fìies being worked on and
preparcd for rêpórting
Find Surucy 0{a
Final delivar¿bLes (what we r¡ri{( burn
to a CD)
Cu¡rcot and FrÊr¡ious yersíos of
the Eport
Crass-tabs
5.0 Reporting and Deliverables
The following deliverables shall be provided by the Consultant to the City as follows;
FÏnelQæsümtatc
Topline Frequency Report
Ba¡oerT*u&æ
Draft Repon
FindReport
Presentatlon
I - Electronic
1 -Ehctuooie twsd/ dataeÊq
I - ln Person foptionalJ
Deliver'¡ble (|rr.i rr tity ¿l ntl Dt,l iç'r,rv T1'1x,
Project Planrring
6-0 Project Schedule
The Central Point 2019 Community Survey is broken down into two ¡lhases: 1) project planning; and 2)
Data Collection. The following is a timeline of pro.ject tasks:
7.O Proiect Budget
The Consultant will submit monthly invoices for progress payments based upon percentage of contract
completion. The invoice will be in a form and content acceptable to the City and will describe the
services performed.
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Sample Preparation / Programmlng / pretest
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Travel
Trøvel will be btlled at cost. The line-items here are estímates
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$5,400 $s,8fl)
$1,000 $1,000
$25,e50 925tr0
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Pro¡ect Service/Task l0 Min 15 Min